Support & Downloads

More than 1.1 million parents trust TheSpyApp™ with the online safety of their kids.

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
support@thespyapp.com
+88 (0) 101 0000 000
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TheSpyApp Compatibility Information

TheSpyApp for Android is compatible with

Android Versions 4 - 10

  • I. Check
    • Requirements
      • You need to get physical access to the device.
      • You must know the passcode to the device if it has one.
      • Advanced features require additional device configuration (rooting) – included in our remote installation service.
      • Samsung S10 & Note10 series requirement. Learn more
      • Call Interception is not available on CDMA devices
      • Check your Android version: Go to Settings > Depending on your phone, click ‘About phone’, ‘System’, or ‘Software Information’ > The Android version will be displayed.
  • II. Check
    • Limitations
    • Android Version 8 – 9 Limitations

      • Spy call and Call Interception is not supported on Android 8.
      • Spy call, Call Interception, and Spoof SMS are not supported on Android 9.

      Android Version 10 Limitations

      • Hiding the TheSpyApp app icon on non-root devices requires the use of our installation service on Android 10.
      • Call Recording should work on most Android 10 devices, except for Rooted Samsung Note10 and S10 devices.
      • VoIP Call Recording currently only supports non-rooted devices on Android 10.
      • Call Interception, and Spoof SMS are not supported.
      • Spy call not supported but coming soon.

TheSpyApp for iPhone

is compatible with iOS 6.0 - 13.x

  • I. Check
    • Your iOS Version
      • Go to Settings.
      • Go to General.
      • Go to About.
      • The iPhone version will be shown.
  • II. Check
    • Your Device
      • You need to get physical access to the device.
      • You will need to jailbreak the device. It’s easy, and we can help. See jailbreak limitations for your device. Click here.
      • Call Interception is not available on CDMA devices.

      Due to technology limitations, most iPhones can only run in tethered mode. Find out what this means here.

TheSpyApp for iPad

is compatible with iOS 6.0 - 13.x

  • I. Check
    • Your iOS Version
      • Go to Settings.
      • Go to General.
      • Go to About.
      • The iPhone version will be shown.
  • II. Check
    • Your Device
      • You need to get physical access to the device.
      • You will need to jailbreak the device. It’s easy, and we can help. See jailbreak limitations for your device. Click here.
      • Call Interception is not available on CDMA devices.

      Due to technology limitations, most iPhones can only run in tethered mode. Find out what this means here.